Privacy

Event inquiries

We use the name, callback number and event details you send to respond and plan follow-up. Please leave payment details, identity documents and other sensitive information out of your inquiry.

AI chat

Chat messages are processed by our AI service providers to generate replies. Please do not share payment details, identity documents or other sensitive information. AI replies help you prepare an event brief; they do not confirm prices, availability or bookings.

The chat keeps conversation state in your browser. We do not save an abandoned chat as a staff enquiry. If you review and submit the contact form inside chat, with your consent, your contact details and conversation are saved to Hamid Sound’s staff inbox for follow-up. Provider processing and retention are governed by their own service policies.

Calls

Automated calls, where offered, process your voice to respond and may retain a transcript. Browser test calls are labelled separately and do not submit an enquiry to the team. For a quote or callback, use the event form or contact the team on WhatsApp.

Questions

Use our contact page to ask about your inquiry or request a correction.